"Hi there, Phil very kindly send me some of her arthriitis balm to try out on my fingers. First impressions, wonderful to apply, non oily, kind to skin, goes a long way, smells good and when massaged in has a warming effect on the skin. Three weeks later, I am still using, fingers feel much better, pain reduced and still improving. Very effective, excellent product. As with all natural healing takes a bit of time. Don't expect to be healed over night."